Tickets can be cancelled free of charge up to 3 months prior to the event. If you cancel after 3 months you will receive a 50% refund. If you cancel after 2 months prior, we will not offer a refund.
If you are unable to attend then you may transfer your ticket to someone else if you let us know in advance. We expect to have a waiting list for tickets and may be able to assist in the facilitation of ticket transfer.
Please note that if you transfer your ticket to someone else, it is your responsibility to make sure we have the new persons details, including all dietary information.
Coming to this event is the same as booking a holiday and if you get UK holiday insurance, which is relatively cheap, you can claim any lost payments back and we will gladly issue you with the necessary receipt to allow you to do this.